If you are not satisfied with your purchase you can return the product and get a full refund(item will be inspected). But the product must of not have been used. YOU ONLY HAVE 14 CALENDAR DAYS TO RETURN YOUR PRODUCT FROM THE DAY YOU RECEIVE YOUR PACKAGE, after that we will not be excepting your order if its over the 14 day limit. Any product you return must be in the same condition as you received it. Please make sure that everything that came with the purchase is still in the package when you return it to us. Once we receive your item we will inspect it and notify you that we have received your returned item. Once your return is approved, we will send your refund to the credit card you used to purchase this product. You will receive the credit in a certain amount of days, depending on your cards issuer's policies. If you have any questions on how to return your item, please email us on our FAQ page and we will respond to you as soon as possible.